🔒 OFFICIAL PRIVACY DOCUMENT

Mrcoin8 Privacy Policy – Personal Data Protection for Malaysian Users

At mrcoin8, your privacy is more than a legal obligation — it is a commitment we take seriously. This Privacy Policy clearly explains what data we collect, how it is used, who can access it, and what your rights are as a user of our platform.

Updated: 1 January 2026 Version 3.1 PDPA 2010 Compliant
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Your Data Is Secure
256-bit SSL encryption protects all your personal information at mrcoin8.
256-bit SSL Encrypted
mrcoin8's Privacy Commitment to You
Six core principles that underpin how we handle your personal data
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Advanced-Level Data Encryption

All data transmitted between your device and mrcoin8's servers is protected with 256-bit SSL encryption technology — the same security standard used by leading Malaysian banking institutions such as Maybank and CIMB.

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Never Sold to Third Parties

Mrcoin8 has never and will never sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your data belongs to you — it is not a commodity to be traded.

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Full PDPA 2010 Compliance

All data management practices at mrcoin8 comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We conduct regular compliance audits to ensure our standards consistently meet or exceed current legal requirements.

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Full Transparency on Data Usage

We clearly state the purpose for each type of data collected. There is no hidden data collection or collection for undisclosed purposes. You have the right to know, and we are obligated to inform you.

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Full Control in Your Hands

You may request access to your personal data, correct inaccurate information, withdraw marketing consent, or request deletion of your data at any time through mrcoin8's support channels.

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Clear Data Retention Periods

Your personal data is retained only for as long as necessary for the stated purposes. Financial transaction records are kept for 7 years in accordance with Malaysian legal requirements. Other data is deleted once it is no longer needed.

Important Note:

This Privacy Policy describes the data collection and processing practices of mrcoin8. By using the mrcoin8 platform, you agree to the terms of this Privacy Policy. Please read this document carefully together with Terms & Conditions us.

1Introduction

Mrcoin8 ("we", "platform", "mrcoin8.bet") takes user privacy very seriously. This Privacy Policy explains how we collect, use, store, protect, and in certain circumstances, share the personal information you provide to us when using the mrcoin8 online casino platform.

This policy applies to all mrcoin8 platform users, including website visitors, registered members, and mrcoin8 mobile app users. It has been prepared in accordance with the requirements of the Malaysia Personal Data Protection Act 2010 (PDPA) and the highest international data protection standards.

By registering an account or using any mrcoin8 service, you confirm that you have read, understood, and agreed to this Privacy Policy. If you do not agree, please discontinue use of our platform.

2Personal Data We Collect

Mrcoin8 collects several categories of personal data depending on how you interact with our platform. The following are the types of data that may be collected:

Personal Identification Data:

Full name (as per MyKad) Malaysian phone number Email address Date of birth Residential address MyKad / passport number

Financial Data:

Bank account information E-wallet ID (TnG, GrabPay, Boost) Deposit / withdrawal transaction history Account balance

Platform Usage Data:

Game history Betting records Login session logs IP address Device information
Sensitive Data:

Mrcoin8 does not collect sensitive data such as health information, religious beliefs, or political views. Identity documents (MyKad) are collected solely for identity verification (KYC) purposes, as required by legal compliance obligations.

3How We Collect Data

Mrcoin8 collects personal data through several channels:

4How We Use Your Personal Data

Mrcoin8 uses collected data only for the following legitimate and stated purposes:

Purpose of UseData Types UsedLegal Basis
Identity verification & KYCFull name, MyKad, date of birthLegal obligation
Processing deposit/withdrawal transactionsFinancial data, e-wallet IDContract performance
Account security & fraud preventionIP address, login activity, device informationLegitimate interest
Customer support & dispute resolutionIdentity data, transaction recordsContract performance
Legal compliance & reportingAll relevant dataLegal obligation
Service communications (OTP, account notifications)Phone number, emailContract performance
Promotions & personalised offers (with consent)Game history, preferencesUser consent
Platform improvement & analyticsAnonymised usage dataLegitimate interest

5Data Sharing with Third Parties

Mrcoin8 does not sell your personal data to any third party. However, under certain required circumstances, mrcoin8 may share data with:

  • Payment Processors: Payment service providers that process your transactions, including Touch 'n Go, DuitNow, and FPX operators. Data shared is strictly limited to what is necessary to complete each transaction;
  • Technical Service Provider: Hosting companies, security software providers, and analytics service providers that assist us in operating the platform securely. All such parties are bound by strict data confidentiality agreements;
  • Malaysian Authorities: Bank Negara Malaysia, the Royal Malaysia Police, or other government bodies when required by applicable Malaysian law, including anti-money laundering (AML) requirements;
  • Identity Verification Provider: Third-party companies that assist with the KYC process to verify identity documents submitted by users.

In all data-sharing arrangements, mrcoin8 ensures that only the minimum necessary data is shared, and that all receiving parties are bound by data protection obligations of equal or higher standard.

6Data Security & Protection

Mrcoin8 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction, or disclosure:

Technical Security
  • 256-bit SSL/TLS encryption for all data in transit
  • AES-256 encryption for stored data
  • Two-factor authentication (2FA) for administrative accounts
  • 24/7 cyber threat monitoring
  • Regular penetration testing
Organisational Controls
  • Data access restricted to authorised personnel only
  • Data privacy training for all staff
  • Regular internal security audits
  • Clear data incident response procedures
  • Non-disclosure agreements (NDAs) for all employees

While mrcoin8 takes all reasonable steps to protect your data, no system can be guaranteed 100% secure. You also play an important role by keeping your account password safe. In the event of a data breach with significant impact, mrcoin8 will notify you within 72 hours.

7Cookies & Tracking Technologies

The mrcoin8 platform uses cookies and similar tracking technologies to enhance your experience and ensure the platform functions properly. The types of cookies used include:

  • Essential Cookies: Required for core platform functionality such as login authentication and session management. These cookies cannot be disabled without affecting platform functionality;
  • Performance Cookies: Collecting anonymous information about how users interact with the platform to help us identify areas for improvement;
  • Functional Cookies: Remembering your preferences such as language, layout, and game settings to deliver a more personalised experience;
  • Marketing Cookies (with consent): Used to display relevant promotions and offers to you based on your interests and usage behaviour.

You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality and user experience of the mrcoin8 platform.

8Your Rights as a User

Under Malaysia's Personal Data Protection Act 2010, you have the following rights regarding your personal data held by mrcoin8:

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Right of Access

Requesting a copy of the personal data we hold about you.

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Right to Rectification

Requesting correction of inaccurate or incomplete data.

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Right to Erasure

Requesting data deletion under circumstances permitted by law.

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Right to Object

Objecting to the processing of your data for direct marketing purposes.

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Withdraw Consent

Withdrawing previously given consent at any time.

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Right to Data Portability

Requesting your data in a structured, machine-readable format.

To exercise any of the above rights, please contact the mrcoin8 support team via email at privacy@mrcoin8.bet or via the platform's live chat. We will acknowledge your request within 3 business days and resolve it within 21 business days.

9Children's & Minors' Data

The mrcoin8 platform is exclusively for individuals aged 21 and above. mrcoin8 does not knowingly collect or process personal data from individuals under the age of 21.

Should we discover that personal data of a minor has been collected without proper verification, we will:

  • Immediately suspend the account in question;
  • Delete all related data as promptly as possible;
  • Returning any deposited funds to their original source;
  • Report to the relevant authorities where required.
Immediate Reporting:

If you become aware that someone under the age of 21 has registered a mrcoin8 account, please contact us immediately at support@mrcoin8.bet. We take our responsibility to prevent underage access to this platform very seriously.

10Amendments to This Privacy Policy

Mrcoin8 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technology. When significant amendments are made, we will:

  • Updating the "Last Updated" date at the top of this document;
  • Sending notices to registered members via SMS or email;
  • Displaying a notice on the mrcoin8 platform homepage for a minimum of 14 days;
  • For highly material amendments, seeking fresh consent from users.

Continued use of the mrcoin8 platform after any amendments take effect will be considered acceptance of the revised terms. We encourage you to review this page periodically.

11Contact Our Data Privacy Officer

If you have any questions, concerns, or requests regarding your data privacy at mrcoin8, please contact our Data Privacy Officer (DPO):

Email
privacy@mrcoin8.bet
Live Chat
Within the mrcoin8 platform, 24/7
Response Time
3 working days

Mrcoin8 Privacy FAQs

No. mrcoin8 does not sell, rent, or share your personal information with third parties for external marketing or advertising purposes. Any promotions you receive from mrcoin8 are based solely on our platform's internal data and are only sent to you with your prior consent. You may opt out of marketing communications at any time by contacting our support team.

Copies of identification documents such as MyKad submitted for KYC verification are retained for the period required by Malaysian law — typically 7 years from the account closure date or the date of the last transaction, whichever is later. This is a compliance requirement under the Anti-Money Laundering, Anti-Terrorism Financing and Proceeds of Unlawful Activities Act 2001. These documents are stored in an encrypted environment and accessible only by a limited number of authorised personnel.

You may request the deletion of your personal data, and we will comply in circumstances permitted by law. Please note that certain data must be retained in accordance with Malaysian legal obligations, such as financial transaction records (minimum 7 years) and identity verification records. These cannot be deleted upon individual request. For data not subject to legal retention requirements, we will process the deletion within 30 days of full account closure.
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Your Data Is Safe with mrcoin8

Register with confidence — your privacy and data security are our top priority. The mrcoin8 platform is built not only for an enjoyable gaming experience, but also for your peace of mind as a user.

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Related Documents

For a complete overview of your rights and responsibilities as a mrcoin8 user, please also read: Terms & Conditions | Responsible Gaming | FAQs

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